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Escape of water closes down 4 floors of a London University

Escape of water closes down 4 floors of a London University

An escape of water from a toilet block on the fourth floor of a university building affected 2 main conference rooms, student accommodation rooms, 4 lift lobbies, the main entrance to the building, 2 kitchens and the communal hallways. In total there was 922 square meters of the building affected, spanning over 4 floors.

Within 2 hours of the local Rainbow International branch being instructed of this job, they had a senior technician onsite to assess the damage, identify the clients specific problem and create a plan with realistic timescales and actions which were agreed with the university facilities management team and building contractors.

3 hours on, a team arrived onsite to commence the extraction of the standing water and sanitizing of the affected areas. Once this was completed drying equipment was installed to begin the thorough drying process. Special care was taken in treating all of the flood affected areas with antimicrobial to prevent mould growth and to kill bacteria.

Within 24 hours both conference rooms had been restored back to pre-incident condition. As a result there was no disruption to planned events that were due to take place at the university.

Within 9 days of Rainbow receiving the instruction all of the 922 square meters of affected areas had been fully restored back to their pre-incident condition. Meaning all areas was able to be handed over to the building contractors for redecoration works to begin.

Overall Rainbow’s quick response to this instruction resulted in most carpets and hard floors being restored with minimal replacements required. Limited strip out was required as a result of the effective drying techniques employed. Big savings were made in terms of the minimal disruption caused along with the need for relocation costs being averted.